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  • Mapping your customer’s store experience

Mapping your customer’s store experience

August 14th, 2019|

Article originally posted on cannabisretailer.ca August 2nd 2019, read an excerpt below: As a retailer, you have probably made hundreds, if not thousands, of decisions since the legalization of cannabis was announced. Where should I source my product? Where should I open my brick and mortar store(s)? What POS software [...]

Taking customer experience into account when prioritizing enterprise initiatives

April 7th, 2019|

Have you ever looked at your list of prioritized projects and felt like something is missing? Despite having used a solid and structured prioritization methodology that takes into account cost, benefits and risk of implementation, you may well have forgotten a key decision criterion: ability to deliver a better [...]

Are your IT Investments advancing your Corporate Strategy?

March 8th, 2019|

Are your IT investments being influenced by the executive who shouts the loudest? Are you unable to finish a single implementation project because of changing company priorities? When funds are limited, is your company unable to decide between replacing obsolete systems or enabling industry best practice capabilities via new [...]

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